Refund Policy

PCM is a subscription-based software platform.

Because access to the platform and digital services is provided immediately after subscription, all payments are generally non-refundable.

If you believe you were charged in error, please contact our support team within 14 days of the charge date. We will review each request on a case-by-case basis.

Approved refunds, if any, will be issued to the original payment method.

PCM reserves the right to deny refund requests in cases of abuse, fraud, or violation of our Terms of Service.

For refund inquiries, please contact:

See how PCM supports you.

Brokers

Brokers

We aggregate all of your plan or BOB data into one place, so you can see the whole picture.

Plan Sponsors

Plan Sponsors

Our team guides you through plan-specific insights that support your management strategy.

TPA

TPA

Explore our solutions, from data monitoring to pharmacy savings, to boost your competitiveness.

Consultants

Consultants

We don’t just provide a platform. We support you with ongoing, real-time service.

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